Welcome to Tyrrells Equine Clinic based in North Hertfordshire
Welcome to Tyrrells Equine Clinic based in North Hertfordshire
Welcome to Tyrrells Equine Clinic based in North Hertfordshire

Insurance Claims 


Making an Insurance Claim

It is the responsibility of the owner to inform the insurance company that the horse is undergoing treatment and to update them in compliance with their requirements. Please inform us as early as possible of any potential claim and of any restrictions or exclusions that may apply to your horse that may affect their treatment. 

Once you have decided to make a claim, please request a claim form from your insurance company, complete your section, and hand it into us, this can be done either in person or via post or email. We only do direct settlement claims with certain insurance companies so please contact the office to confirm this is applicable. If direct settlement is agreed ensure you tick the section on the form to pay the vet directly. Your insurance excess is payable directly to the practice and this will vary depending on your policy and level of cover. 

On receipt of your claim form the vet will fill in their section and relevant invoices will be sent with the claim form to the insurance company. If the claim is ongoing and your horse requires further treatment a continuation form may be necessary. Please contact your insurance company for advice. It is your responsibility to forward any additional invoices to the insurance company which should have the claim reference number clearly marked. If a continuation form is required we will fill in our section and send it to the insurance company with relevant invoices.

Unlike most veterinary practices we do not charge an additional admin fee for the completion of insurance claim forms however we do reserve the right to charge for any additional correspondence that may be required.

If you require any further advice regarding either a new insurance policy or an existing one our knowledgable office team will be happy to discuss the relevant options with you. Please contact us within office hours on 01763 287744 / [email protected]


What our clients say

With a yard of competition horses we have great confidence in the team at Tyrrells who are only ever a phone call away. Nothing is too much trouble and they are always a welcoming and happy to discuss our horse’s needs. With event, show and retired horses we highly recommend Tyrrells Equine Clinic. Hayley and Gwen WardHDW Eventing
Jason has been Contessa Riding Centre's vet since he moved into area. The team are all very good with the horses, giving us detailed information on any issues we may have, coming out quickly in an emergency, understanding our feelings etc. I would highly recommend the practice. Tina LaytonProprietor at Contessa Riding Centre - www.contessariding.co.uk
Professional, reliable and friendly. Keeping our yard of event horses at the peak of their performance with cutting edge technology for a prompt and accurate diagnosis and treatment! Alex GreatorexEvent Rider and Equine Manual Manipulation Therapist
I have used Jason and his practice for 15 years. Jason, Juliette, Lauren and Charlotte are all excellent and provide a personal and caring service. They have a great team in the office who are efficient and helpful. I cannot recommend Tyrrells Equine highly enough. John JenkinsRace Horse Trainer - www.johnjenkinsracing.co.uk
Tyrrells Equine is absolutely the best veterinary practice in our area of Cambridgeshire. Nothing is too much trouble, they are prompt to deal with any equine problems, and show the utmost professionalism at all times. Sally HainesLeisure Horse Owner
I have used Tyrrells for 15 years and always found the team to be very helpful, especially with the issues a couple of my horses have had over the years. I wouldn't use anyone else. Christine BoumaLeisure Horse Owner
The vets are knowledgeable, friendly, realistic to the owners specific needs, always prepared to take the time to explain the issues, and always have time to give the equine in question a bit of fuss! Claire WindsorLeisure Horse Owner
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In an Emergency

Our service operates on the same phone number 24 hours a day 365 days a year. Out of office hours a recording provides the number of the duty vet for you to call directly. If you need us call ...

01763 287744

Contact Us

Coombe FarmCoombe RoadKelshall, RoystonHertsSG8 9SA01763 28774401763 284062

T: 01763 287744

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Last published: 27th June 2024 - Cookies - Site map - Terms of Use